At True Blue Bali Trip, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our services.
Information We Collect
We may collect the following types of information from you:
- Personal Information: Name, email address, phone number, nationality, and other details provided during booking or inquiry.
- Booking Details: Travel dates, package selections, preferences, and payment-related information.
- Technical Information: IP address, browser type, device information, and browsing behavior when you visit our website.
- Social Media Information: If you connect with us via social platforms (e.g., Instagram or Facebook), we may access limited profile information as permitted by your settings.
How We Use Your Information
Your information is used to:
- Process bookings, payments, and confirmations.
- Communicate with you about your reservations, inquiries, or support requests.
- Improve our website, services, and customer experience.
- Send updates, offers, or promotions (only if you have subscribed).
- Comply with legal obligations and prevent fraudulent activities.
How We Protect Your Information
We implement appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.
While we strive to ensure your information’s security, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute protection.
Sharing Your Information
We do not sell or rent your personal information. We may share your data only in the following situations:
- With trusted service partners (e.g., drivers, hotels, activity providers) to fulfill your booking.
- When required by law or government authorities.
- To protect our rights, safety, and property or those of others.
All third-party partners are required to maintain confidentiality and use your information only for the intended purpose.
Cookies & Tracking Technologies
Our website may use cookies to improve your browsing experience. Cookies help us analyze website traffic, remember your preferences, and enhance usability.
You can choose to disable cookies in your browser settings, but some parts of the site may not function properly as a result.
Links to Other Websites
Our website may contain links to external websites (e.g., partner tours, activities, or booking platforms). We are not responsible for the privacy practices or content of those third-party sites. Please review their privacy policies separately.
Your Rights
You have the right to:
- Access, update, or delete your personal information.
- Withdraw consent for promotional communications.
- Request details of the data we hold about you.
To exercise these rights, please contact us using the information below.
Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware of such data, we will delete it immediately.
Updates to This Policy
- We may update this Privacy Policy periodically.
- Any changes will be posted on this page with the updated date.
- We encourage you to review this policy regularly to stay informed about how we protect your information.
Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at: